privacy policy

This Privacy Policy describes the methods we, Maredsous Distillery, use to collect, manage and use information about visitors to our website. This Policy may be amended, supplemented, deleted or updated; however, we will always treat your Personal Information in accordance with the Policy in force at the time it was collected. Our aim is to inform you regularly on this page about any changes to this Policy, so that you are always fully aware of the categories of information we collect, how we use it and the circumstances in which it may be communicated.

1. Data privacy guarantees

The term ” Personal data “, as used in this Policy, refers to information such as your name, date of birth, e-mail address or telephone number, which makes it possible to identify you. As a general rule, we will process your Personal Data in accordance with the procedure described in this Policy. We reserve the right to carry out any additional processing required by law or as part of an investigation, particularly a criminal investigation.

The following sections explain how we collect your Personal Data.

2. Use of Personal Data

Most of our services do not require any form of registration, allowing you to visit our website without having to identify yourself. However, certain services may require you to provide certain Personal Data. In these cases, if you choose not to provide the information we request, you may not be able to access certain parts of the website, and we may not be able to respond to your request. In accordance with applicable local regulations, your Personal Data enables us to provide you with products or services, to invoice you for the products and services you have requested, to offer you products and services that may be of interest to you or to communicate with you for other purposes that are obvious in the circumstances and about which we inform you when we collect your Personal Data.

3. Non-disclosure of personal data

Your Personal Data will never be sold, shared or communicated to third parties, except as provided for in this Policy. However, we may communicate your Personal Data to the company responsible for the technical aspects of this website (, which agrees to process it in accordance with this Policy. These transfers take place within the framework of agreements by which these companies have undertaken to respect the level of protection of personal data offered by European laws or in accordance with other mechanisms recognised by the laws in force. Your Personal Data may also be communicated to third parties acting for us or on our behalf for specific processing in accordance with the purposes for which it was originally collected, or may be legally processed, in accordance with applicable local regulations, in connection with activities such as the provision of services, evaluation of the usefulness of this website, product marketing and sales, data management or technical support. These third parties are contractually bound to use your Personal Data only for the purposes agreed, and not to sell or disclose it to other third parties unless required by law, unless we explicitly authorise them to do so, or unless otherwise provided for in this Policy.

Personal Data may be disclosed to a third party if we are required to do so by law or regulation, court order or government regulation, or if such disclosure is necessary in connection with an investigation or criminal proceeding, whether at home or abroad.

4. Right of access, rectification and objection

Whenever we process Personal Data, we take all reasonable steps to ensure that it is accurate and relevant to the purposes for which it is collected. You have the right to object to the processing of your Personal Data on legitimate grounds, i.e. if such processing is not reasonably necessary for the pursuit of our legitimate interest as described in this Policy, or for compliance with the law. In the event of prospecting, including by electronic means, we will provide you with the means enabling you to object to receiving information or to give your consent, in accordance with the law. If you wish to know how we use your Personal Data, or if you wish to object to the processing of your Personal Data, please contact us by e-mail at the following address: In this case, please indicate the name of the website where you provided your information, as well as the information you would like us to correct, update or delete, identifying you precisely. Requests for the deletion of personal data will be subject to the obligations imposed on us by law, particularly with regard to the retention or archiving of documents.

5. Security and privacy

To ensure the security and privacy of the Personal Data we collect online, we use networks protected by standard devices such as firewalls and passwords. When processing your Personal Data, we take all reasonable steps to protect it against loss, misuse, unauthorised access, disclosure, alteration or destruction.

6. Cookies

Use of cookies on our website

Our website uses cookies in order to optimise its operation and to collect statistics relating to its use (visits, pages viewed, etc.).

What is a cookie?

A cookie is a small text file, possibly encrypted, saved by a website on the computer or device (smartphone, tablet, etc.) that you use to visit it. The purpose of these cookies is to speed up and personalise your use of a website as you visit and return to it.

To do this, cookies communicate information between your web browser (Chrome, Firefox, Internet Explorer, etc.) and the server hosting the website, for example about your preferences for displaying the site (language, font size, etc.), your browsing history, your choices among the options offered by a website or registration data.

What cookies do we use on the site?

  • Functional cookie:
    These cookies are specific to the content management platform, which can be described as the “engine” of the website. These cookies are used to manage certain website functions. They are anonymous (no information collected can be linked to your identity)  and, with the exception of the cookie setting your language preference, they expire when you close your browser. They are therefore deleted from your computer or device when you exit this software.
  • Statistical cookies:
    The website uses Google Analytics services to analyse the number of visits to its website and the behaviour of its users . Statistical cookies make it possible to determine, for example, the number of visitors, their geographical location, their clickstream (how and via which page they accessed it, the pages that followed in their session and the page via which they left the website), the time of the visit, etc. These cookies are anonymous and can last up to 2 years.

How can I control cookies?

You can control and/or delete cookies as you wish using your browser’s configuration settings. You can delete any cookies already stored on your computer and configure most browsers to block them. However, in this case, you may have to indicate certain preferences yourself each time you visit a site, and certain services and functions may not be accessible.

For more information on cookies, see:

  • Wikipedia :
  • Spamsquad :
  • :

7. Personal information and children

Most of the services available on this website are aimed at people aged 18 and above. We will not knowingly collect, use or disclose Personal Data from a minor under the age of 18 without obtaining the prior consent of their legal guardian (parent or guardian) via direct offline contact. We will inform the guardian about the specific categories of personal data collected from the minor, and about the possibility of objecting to the collection, use or storage of such data. We strictly comply with the laws designed to protect children.

8. Links to other websites

This Data Protection Policy applies only to this website and not to websites owned by third parties. We sometimes provide links to other websites that we think may be of interest to our visitors. In this case, we ensure that these websites meet the highest standards. However, due to the very nature of the Internet, we cannot guarantee the rules of privacy and protection of personal data of websites to which we provide an access link and cannot be held liable for the content of sites other than this one, as this Policy does not apply to third-party sites.

9. How can you contact us?

If you have any questions or complaints about our compliance with this Data Privacy Policy, or if you would like to make any recommendations or comments to improve its quality, please contact us by e-mail at the following address:

This page was last updated on 17 April 2024.